Waterford Area Partnership Ltd., Westgate Park, Tramore Road, Waterford.

Tel: 051-841740, Email: info@wap.ie

FREE TRAINING COURSE IN WATERFORD CITY!

QQI LEVEL 5

RETAIL SALES & CUSTOMER SERVICE

Run Over 5 full days in May – 3rd & 4th, 10th & 11th, 18th, 9am – 4:30pm

Venue: Edmund Rice Youth & Community Multiplex, Manor Street, Waterford

Successfully completing this course will enable you to:

  • Conduct personal selling from opening through to the closing stage;
  • Sell through demonstrating product knowledge when conducting a sale;
  • Handle payments using a range of methods;
  • Understand the ethos of customer service and an appreciation of the importance of good presentation and interpersonal skills;
  • Increase your job prospects

Entry Requirements

  • Applicants must be over 18
  • Be unemployed or under-employed (working fewer than 19 hours/week)
  • Open to CE and Tus participants
  • Educated to Leaving Certificate level or QQI Level 4
  • Must be fluent in written and oral English
  • Must be available to attend each day of training

Places are limited. Expressions of interest should be made to: Mary Byrne or Dean McGarry at Waterford Area Partnership by emailing mbyrne@wap.ie or dmcgarry@wap.ie stating the course name, your name and contact telephone number.