Waterford Area Partnership CLG., Westgate Retail Park, Tramore Road, Waterford.

Tel: 051-841740, Email: info@wap.ie

List of Services

Covid      COVID-19 Communications Pack for Communities

 

 

 

 

 

Waterford Council services are open throughout this Covid 19 period

Waterford Integrated Homeless Services,

  • 28 Parnell Street, Waterford, X91 XC04
  • Tel: 0761 10 20 20
  • Opening Hours: 09:30  – 12.30 & 14:00 – 16:00 Monday to Friday with a later opening time of 10:30 on Thursdays

Waterford City and County Council Customer Services Desks 

City – Baileys New Street Waterford

County – Civic Offices, Davitt Quay, Dungarvan

Phone 0761 102020

contact@waterfordcouncil.ie

www.waterfordcouncil.ie

https://twitter.com/WaterfordCounci

https://www.facebook.com/Waterfordcouncil/

 

Age Action

 

Alone

  • COVID-19 support line for older people 0818 222 024 Monday to Friday 8am – 8pm
  • Waterford Alone Helpline 086 8106636

 

AnyMan (services and supports for men experiencing domestic violence)

 

Arthritis Ireland

 

Aspire (support and information to people who have Asperger Syndrome and their families)

  • aspireireland.ie/cmsWP/
  • Aspire staff working remotely during COVID-19 and their contact list is aspireireland.ie/cmsWP/contact/ourteam/

 

Asthma Society of Ireland

 

Aware

  • Freephone Support Line 1800 80 48 48 every day 10am to 10pm
  • Support and self-care groups nationwide, are cancelled until further notice

 

Barnardos

  • Email – info@barnardos.ie
  • Bereavement Helpline –  Barnardos Helpline Service – (01) 473 2110 – Monday to Thursday 10am-12pm

 

BeLonGTo                                                                

  • While face to face services are closed, information, referral and advice provided digitally, by email, SMS, phone call or video conference
  • Office number 01 670 6223
  • Email info@belongto.org
  • belongto.org

 

 

                                             

Bodywhys

  • Email alex@bodywhys.iefor information or support
  • Online support groups continue as normal

 

Cancer Society

 

Citizens Information Phone Service (CIPS)

  • 0761 07 4000, Monday to Friday from 9am to 8pm
  • Live Advisor instant chat service for people with hearing and speech difficulties and others who have difficulty communicating by telephone Monday – Friday 9am – 5pm

www.citizensinformationboard.ie/en/services/accessibility/liveadvisor.html

 

COVID-19 Waterford Community Response

  • 051 871695
  • Team of volunteers in Waterford who collect and deliver shopping from supermarkets / medical supplies from pharmacies for any vulnerable person who can’t leave their home during this time / has no one to do shopping for them

 

Crisis Text Line Ireland

  • Text TALK to 086 1800 280

 

Department of Education and Skills

 

Department of Employment Affairs and Social Protection (DEASP)

  • Income support helpline for people impacted by COVID-19 Call (01) 2481398 or 1890 800 024

 

Diabetes Ireland

 

Disability Services

 

Drugs and Alcohol

  • HSE helpline 1800 459 459  Monday to Friday 9:30am – 5:30pm
  • Email helpline@hse.ie

Alcohol Anonymous Ireland

Narcotics Anonymous Ireland

  • 01 672 8000 (information line only)
  • Email: info@na-ireland.org
  • Online meetings during COVID-19 please see na-ireland.org/covid-19

Waterford Community Based Drugs Initiative

  • 1-to-1 information and support to individuals and family members in relation to their own or someone else’s substance use
  • Family Support Meetings and Smart Recovery Meetings are available on video conferencing
  • Cityside Jay Collins  available on 086 8561641 Monday to Friday from 9am – 5pm
  • Tramore (covering east county Waterford) – 086 8527173
  • Dungarvan (covering West County Waterford) – 087 9676439
  • Ballybeg/Lisduggan/Larchville – 087 2024061
  • Johns Park, Dunmore Road and surrounding areas – 087 6394065
  • Individuals don’t have to contact the project closest to where they live

 

Family carers Association

  • Careline 1800 240724
  • Information and advice during COVID-19 familycarers.ie/coronavirus-covid-19-information-advice
  • Emergency care plan if primary carer is unable to provide care familycarers.ie/emergency-care-plan

 

GROW Mental Health Recovery

 

HSE

  • Helpline Callsave: 1850 24 1850 or (041) 6850300 Monday to Friday 8am – 8pm Saturday and Sunday 10am – 5pm
  • HSE Live on hse.ie/eng/hselive
  • HSE website re hospital restrictions during COVID-19

www2.hse.ie/services/hospital-service-disruptions/hospital-service-disruptions-covid19.html

  • HSE sharing of resources developed nationally and by the CHOs and other groups in response to COVID-19

www.hse.ie/eng/about/who/primarycare/socialinclusion/travellers-and-roma/irish-travellers/sharing-resources.html

 

Homeless services

 

 

Irish Society for Autism

www.autism-society.org/news/covid-19-preparedness-and-resources

 

ISPCC

  • Supporting children around coronavirus ispcc.ie/parent-hub/helping-children-around-coronavirus
  • Childline freephone 1800 666 666 available 24 hours a day 365 days of the year
  • Text 50101 from 10am to 4pm every day
  • Chat online at childline.ie from 10am to 4pm every day
  • Teenline 1800 833 634 available 24 hours a day 365 days of the year

 

Jigsaw

  • Jigsaw centres are closed – visit jigsawonline.ie for mental health information for young people, their parents and guardians, and those who work with young people

 

LGBT Ireland

  • LGBT Helpline 1890 929 539
  • lgbt.ie
  • Gender Identity Family Support Line 01 907 3707
  • Email info@lgbt.ie for support or information while face to face services are closed

 

Local Link Waterford

  • 076 110 2076 Monday to Friday 9am – 5pm

 

MABS (Money Advice and Budgeting Service)

 

Mental Health Ireland 

 

MyMind

 

National Office for the Prevention of Domestic, Sexual and Gender-based Violence

  • cosc.ie

The main national helpline numbers are:

  • National Sexual Violence Helpline (for men and women): 1800 77 88 88
  • National Domestic Violence Helpline (for women): 1800 341 900
  • AnyMan (for men experiencing domestic abuse): 01 554 3811
  • Male Advice Line (for men experiencing domestic abuse): 1800 816 588
  • Elder Abuse Helpline: 1850 24 1850

 

Parentline

  • 1890 927 277 Mondays, Tuesdays, Wednesdays 10am – 9:30pm, Thursdays 10am – 8:30pm and Fridays 8:30am – 4:30pm

 

Pieta House

  • Freephone 1800 247 247 available 24 hours a day 365 days of the year
  • Text HELP to 51444 (standard message rates apply)

 

Rape Crisis Centres

  • Rape Crisis Helpline 1800 77 88 88 available 24 hours a day 365 days of the year

 

Samaritans

  • Freephone 116 123 available 24 hours a day 365 days of the year
  • Email jo@samaritans.ie

SeniorLine

  • 1800 80 45 91 daily from 10am-10pm, including all public holidays

 

Shine

 

Solo (online resource for people parenting alone)

 

St Vincent de Paul

 

TENI (Transgender Equality Network Ireland)

  • teni.ie
  • Gender Identity Family Support Line 01 9073707 Tuesdays 10am – 12pm and Sundays 6pm – 9pm

 

The Alzheimer Society of Ireland

  • Alzheimer National Helpline team on 1800 341 341
  • email at helpline@alzheimer.ie
  • Live Chat at alzheimer.ie

 

Turn2Me

  • turn2me.org for peer support online, online support groups and counselling online

                                    

 

Waterford Directory of Services (available from CYPSC)

 

Waterford Prevention, Partnership and Family Support Team (Parental advice to the community)

  • 051 859001 Monday – Friday from 10am to 1pm

 

Waterford Intellectual Disability Association (WIDA)

 

Women’s Aid (services and supports for women and children experiencing domestic violence)

  • 1800 341 900 available 24 hours a day 365 days of the year
  • Telephone Interpretation Service call the Helpline on 1800 341 900 Monday to Sunday 8am – 8pm
  • National Freephone Helpline can offer text support to deaf or hard of hearing women

Text 087 959 7980 Monday to Sunday 8am – 8pm