Waterford Area Partnership CLG., Westgate Retail Park, Tramore Road, Waterford.

Tel: 051-841740, Email: info@wap.ie

Training Schedule 2019

Schedule of Training Programmes to be delivered in Waterford City and Dungarvan in 2019 is now available to print HERE


Below is a description of each Programme which will help you to decide if it’s right for you.

ClassRoomIf you require further details or wish to reserve a place on any of the Programmes please email mbyrne@wap.ie stating your name, contact number and which Programme you would like to participate in.  All Programmes are free of charge and more than one may be taken up to increase chances of job opportunities.

Please check that you meet the criteria as set out in below.

Please also note that we have a budget to give financial supports to people looking for specific training not delivered by us but for which there is a charge. A maximum of €500.00 is available; please contact us for further information.


Food Safety Level II (HACCP)

Full Day


The Food Safety Level 2 / HACCP Course comprises of a one-day training course covering all aspects of food safety, in a friendly interactive classroom setting, including the following topics:-

Session 1 – Food Hygiene & storage, Food Preparation, Cooking & Display

Session 2 – Food Contamination

Session 3 – Food Delivery

Session 4 – Date Control

Session 5 – Personal hygiene

Session 6 – Pest control

Session 7 – Cleaning

Session 8 – HACCP

After successfully completing an exam at the end of the course participants will receive a certificate which is valid for 3 years.

Safe Pass

Full Day


The purpose of the  Safe Pass Health and Safety Awareness Training Programme is to ensure, over the course of time, that all Construction site and Local Authority personnel, will have a basic knowledge of Health and Safety, and be able to work on site without being a risk to themselves or others who might be affected by their acts or omission

Aims of the programme

Raise the standard of safety awareness in the Construction Industry Ensure that all site personnel undergo basic health and safety awareness training with the view to making a positive contribution to the prevention of accidents and avoidance of health hazards. Maintain a register of personnel who have received such training. To provide all participants with a Safe Pass registration card, valid for four years which will indicate that the holder has attended a formal course in health and safety awareness.

Safe Pass is not only required for construction work; also security personnel, groundskeepers, plumbers, carpenters, those seeking to do certain apprenticeships etc

Manual Handling

Half Day

The aim of this course is to give the student the skills and knowledge required to be proficient in Manual Handling operations, and in doing so, to minimize the risk of injury to themselves and their colleagues.

Course Outline:

Define Manual Handling

Emphasize the hazards of poor manual handling

State the legal obligations of both the employer and the employee

Describe the functions and importance of the spine with the aid of props

List the  principles of safe lifting

Demonstrate 5 basic lifts.

Class must perform basic lifts

Upon successful completion of the course the participant will receive a Manual handling Cert valid for three years

Retail Sales/Customer Service

QQI Level 5: 5N1619 

5 full days


A comprehensive training programme developed to prepare participants for employment in the retail sector.  This course will benefit those who wish to progress towards retail sales, management or related disciplines.

Identify the features and benefits of a product or service

Open and close sales using proven selling techniques

Demonstrate comprehensive product knowledge & deliver a winning sales pitch

Develop excellent communication channels with customer and apply relationship selling techniques

Overcome customer objections during the sales process

Outline the legal and moral responsibilities of a retailer towards consumers

Process refunds, voids and vouchers using EPOS systems

Manage challenges and deal effectively with customer complaints

Retail Technology and Payment Systems

 Half day


Upon completion of this course learners will:

Identify the roles and responsibilities of retail staff

Understand the elements of a modern Point of Sale System

Use a modern Point of Sale till to conduct sales

Learn about the Euro currency and the security features of the EURO notes and coins

Be able to identify a range of payment types used in Retail

Be able to balance a till

Be aware of Retail Security and different types of fraud.

Barista Level I

Half Day

This course covers the four key elements of a Barista:

Grinder essentials

Espresso shots

Milk texturing and Latte Art basics

Machine maintenance and cleaning


In line with best practice in training each of the four elements has a specific learning outcome. This ensures the learner is proficient in each on completion of the course.


Upon successful completion of the training, each participant receives a certificate from Fintan Stanley Ltd.

Security This course is full.
Individual Supports Waterford Area Partnership can offer grants up to €500.00 to enable individuals to take up pre-employment training not offered by ourselves. We can also offer limited travel supports.

For more information contact Mary Byrne on 086 700 7998 or email mbyrne@wap.ie

All participants should be unemployed or under-employed (fewer than 19 hours/week)
Tus/CE workers eligible
Must have a good level of written and verbal English
Must be eligible to work in Ireland
Must not be in full time education
Must be available to attend the full duration of training